Return Policy
Returns & Refunds
30-Day Money-Back Guarantee
At MaxYourGrip, we stand behind the quality of our products.
That’s why we offer a 30-day money-back guarantee from the date your order is delivered.
If you’re not satisfied with your purchase, you may request a refund within this period, subject to the conditions below.
When You’re Eligible for a Refund
You may be eligible for a refund if:
- Your request is submitted within 30 days of delivery
- The product has been used under normal conditions
- Proof of purchase is provided
Refunds are issued to the original payment method only.
Damaged, Incorrect, or Defective Items
If your order arrives damaged, defective, or incorrect:
- Contact us within 7 days of delivery
- Include photo or video evidence
Once verified, we will offer a replacement or refund at no additional cost.
Shipping Issues & Lost Packages
Refunds or replacements for packages that are lost, stolen, or damaged during transit are handled in accordance with our Shipping Protection policy.
If Shipping Protection was selected at checkout, eligible claims will be reviewed and resolved accordingly.
Incorrect Address & Unclaimed Packages
Please note:
- We are not responsible for orders shipped to an incorrect address provided by the customer
- Unclaimed or refused packages are not eligible for a refund
Always ensure your shipping details are accurate before completing your order.
1-Year Limited Warranty
All MaxYourGrip products include a 1-year limited warranty covering manufacturing defects under normal use.
Warranty claims require proof of purchase and supporting evidence.
How to Start a Return or Claim
To request a return, refund, or warranty claim, contact us at:
Please include:
- Your order number
- A brief description of the issue
- Photos or videos if applicable
Our support team will guide you through the next steps.
Processing Time
Approved refunds are typically processed within 5–10 business days, depending on your payment provider.