Shipping policy

Overview

This website is operated by MaxYourGrip. Throughout the site, the terms “we,” “us,” and “our” refer to MaxYourGrip.

This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed within 1–2 business days after the order is placed.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking information.

Shipping Origin

Our products are shipped from international fulfillment partners to ensure efficient order processing and global availability.

Shipping origins may vary depending on product availability and destination.

Estimated Delivery Time

Estimated delivery time is 5–15 business days, depending on your location and local carrier conditions.

Delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs processing, or peak shipping periods.

Tracking Information

  • Tracking information will be sent via email once your order has shipped
  • Tracking updates may take 2–5 business days to appear after dispatch
  • Tracking status depends on the carrier and destination country

Please allow sufficient time for tracking to update before contacting support.

Shipping Protection

Customers may choose to add Shipping Protection at checkout for additional coverage during transit.

Shipping Protection covers:

  • Packages that are lost in transit
  • Packages marked as delivered but reported as stolen
  • Packages that arrive damaged during shipping

Shipping Protection does not cover:

  • Orders shipped to an incorrect address provided by the customer
  • Unclaimed, refused, or undeliverable packages
  • Damage caused after successful delivery

To file a Shipping Protection claim:

  • You must contact us within 7 days of the delivery status or confirmed loss
  • Clear photo or video evidence may be required
  • In cases of reported theft, additional documentation may be requested

Once the claim is reviewed and approved, we will offer a replacement or refund at no additional cost.

For select high-value orders or shipments to regions with increased risk of package theft, Shipping Protection may be included at no extra charge, at our discretion.

Failed Delivery & Unclaimed Packages

Customers are responsible for monitoring tracking information and ensuring packages are received or collected.

  • Packages held by the carrier for pickup must be collected by the customer
  • Unclaimed, refused, or undeliverable packages are not eligible for a refund

Incorrect Address

Customers are responsible for providing a complete and accurate shipping address.

  • Orders shipped to an incorrect address provided by the customer may result in delays or delivery failure
  • Refunds are not available for orders affected by incorrect address details

Please double-check your shipping information before completing your purchase.

Customs, Duties & Import Fees

Some orders may be subject to import duties, taxes, customs charges, or handling fees depending on your country’s regulations.

  • These charges are not included in product prices or shipping costs
  • Customers are responsible for any applicable fees
  • MaxYourGrip is not responsible for delays caused by customs clearance processes

Free Shipping

Free shipping may be offered during promotional periods or special campaigns.

Any active free shipping offers will be clearly displayed on the website at the time of purchase.

Contact Information

If you have any questions regarding shipping or delivery, please contact us at:

📧 contact@maxyourgrip.com
🌐 www.maxyourgrip.com

Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. Changes will take effect immediately upon being posted on this page.